This course addresses career skills for office management professionals. It discusses important job-related skills for individuals who pursue careers within the field.

Semester 1 provides an overview of career skills, such information management and security, information technology, and creating presentations. It also discusses gaining trust, handling relationships, and office politics.

Semester 2 addresses some legal employment topics, such as the U.S. Equal Employment Opportunity Commission, harassment, and discrimination. It also provides an overview of other skills like resume writing, situational awareness, and maintaining a safe environment.

1 Credit

Office Management I
Office Management II
Office Management III

Office Management IV: Semester 1

  • Office Management IV: Semester 1 Pretest
  • Common Office Management Terms
  • Office Manager Tasks and Employment Opportunities
  • Information Technology (IT) Terms
  • Office Information Technology (IT) Hardware and Software
  • Beneficial Attributes for Office Work
  • Gaining Trust
  • Losing and Rebuilding Trust
  • Office Decorum
  • Office Politics
  • Relationships In and Out of the Workplace
  • Personal Identifiable Information (PII)
  • Credit Cards
  • Costs of Doing Business
  • Change Management
  • Knowledge Management
  • Creating Effective Presentations
  • Office Management IV: Semester 1 End of Semester Exam

Commercial Driving IV: Semester 2

  • Office Management IV: Semester 2 Pretest
  • Working Healthy in an Office
  • Working Happy in an Office
  • Situational Awareness
  • Office Safety
  • Office Emergencies
  • Laws, Rules, and Regulations
  • Leaving a Job
  • Choosing the Right Resume for the Job
  • Writing a Winning Resume
  • Using Technology and Your Resume
  • U.S. Equal Employment Opportunity Commission (EEOC)
  • Sexual Harassment in the Office
  • Discrimination in the Workplace
  • Filing a Charge of Discrimination
  • Performance Appraisals
  • Professional Associations
  • Office Management IV: Semester 2 End of Semester Exam